We counsel our clients on their 3rd party service management, leveraging our deep industry expertise and using analytical rigor to help them make good decisions more quickly and solve their toughest and most critical technical problems.
We now employ more than 10 Telecom professionals. We advise and support global and local IT and Telecom companies.
We manage a 3rd party service with a market knowledge and good strategy. Users will normally use a maintenance service from the product manufacturer. For the multi-vendor environment the user will arrange the service contract for each vendor where the scope and SLA are pre-defined by the vendor. The cost of maintenance service will be hardly negotiated. Our partner “Curvature” is the global leader in independent IT maintenance and support for storage, server and network hardware. Customer can maintain the same service quality, while achieving the target cost saving goals.
We have been managing the maintenance service for more than 10 years, with the tight SLA. We know how to deliver them. Spare part management is one of the keys to success of the maintenance service. We serve one of the leading IT manufacturer, manage the spare part , the 24×7 service coverage, and 4h response time. We achieve 100% success case for more than 3 years.
We have been in the Telecommunication industry for more than 10 years and we could find the right resources for the mission critical telecom project especially in the following area: Cloud for Nokia Cloudband, VMware, Redhat-Openstack, Mobile Core network, NMS: Nokia NetAct and VAS: Nokia SMSC.
More than 10 Years
We are managing 3rd party service for many leading Telecommunication and IT manufacturer.
“The results were clear, professional, and effective, and the saving is significant. They know what Care Manager want!”
We confident on Greenwill team to help us manage the spare part for Enterprise solution. They are reliable, and flexible. We can focus on our main business with a trusted service partner. Thank you Greenwill Solution.