Server MaintenanceKnow Your Options. Choose a Third-Party Server Maintenance Strategy.
Our partner, Curvature third-party maintenance and support on servers within the data center, extends the life of your servers long after the manufacturer’s warranty has expired. Our maintenance allows you to keep your hard-working assets working across multiple manufacturers, under one contract.
Our IBM, HPE, Dell EMC, Oracle, Lenovo and Cisco server maintenance solutions span from complex, legacy servers down to industry standard (x86) with options such as call-home monitoring and software support. Our delivery is over 95% direct globally.
Curvature removes pain points and helps identify areas where both quality and efficiency can be improved.
Standard Features
Defective parts replacement (PSU, HDD, RAM, HBA/NIC, CPU, M/B)
Remote technical support
Optional Features
Onsite service
Call-home monitoring
All of your Server Maintenance Needs in One Contract
Industry Standard Servers (x86)
Greenwill Solution supports Intel (or AMD) x86-based supported products such as Rackmount, Tower and Blade form factors, as well as trending multi-node Microservers. We also offer maintenance support for vendors that make products based on the Open Compute Project (OCP) and Open19 projects, such as Quanta, Supermicro, Huawei, Penguin and WiWynn.
Complex Servers (Enterprise)
Greenwill Solution supports the majority of proprietary, legacy servers found within complex data centers. Optional support services such as Remote Enterprise Monitoring (REM) and enhanced software support solutions are also available.
Enhanced Software Support Solutions
Curvature provides Level 3 telephone support through strategic alliances with organizations specializing in server platforms, some of whom own the source code.
Greenwill Solution can provide standard technical support solutions for the following operating systems software:
- IBM: AIX, OS/400
- HPE: HP-UX, MPE/iX, OpenVMS, Tru64 UNIX
- Oracle: Solaris 8, 9 and 10
Eliminate the need for manufacturer software support agreements by knowing the options available to you.
Manufacturers supported
| Manufacturer | Family | Platform |
| Cisco | UCS | Cisco UCS Unified Computing Systems – blades and rackmounted servers |
| Dell EMC | PowerEdge | R930 and below |
| Fujitsu | PRIMEPOWER | All |
| HPE | ProLiant | All servers through G9 |
| HPE | HP-UX | HP 9000 and rp – Series through Superdome |
| HPE | HP3000 | HP 3000 MPE/ix-based servers |
| HPE | Integrity | Itanium-based servers up to Superdome 2 |
| HPE | DEC | Alpha, VAX, and MicroVAX servers |
| IBM | zSeries | Mainframe servers Z13 and below |
| IBM | pSeries | POWER8 and below to RS6000 |
| IBM | iSeries | POWER8 and below to AS400 |
| IBM | xSeries | All |
| Lenovo | xServer | 3250 to 3950 X6 |
| Oracle | SPARC | SPARC T7 and below |
| Oracle | Sun Fire | 280R through 25K, all V-Series |
| Oracle | Sun Fire x | Most x Series servers (AMD-based) |
| Oracle | Netra | Most servers |
| Oracle | mSeries | M9000 and below |
| Quanta | Rack Servers | All Rackmount servers including Multi-Node |
| Supermicro | Rack Servers | Select Rackmount servers including Multi-Node |
Business BenefitsGreenwill Solution is transforming how companies manage, maintain and upgrade equipment and support for multi-vendor, multinational networks and data centers.
- Extend the lifespan of your equipment and postpone technology refresh
- Consolidate contracts and vendors with flexible contract terms
- Mix and match service levels within a single location
- Replace parts on your existing products beyond manufacturer’s End of Service Life (EoSL)
- Enjoy faster call-to-dispatch times
- Reduce hardware costs by 50% or more (lowering OpEx)
- Dedicated Field Engineers that will serve your project.
- Wholly-owned spare parts inventory located in the location where your supported equipment.
- Comprehensive development methodology to define support capabilities for all roadmap products, prior to support commitment
Curvature is the world’s largest global TPM provider. According to Gartner, “Using a TPM can have significant benefits, including hard dollar savings, the ability to escape OEM postwarranty maintenance increases, the ability to extend the life of IT assets, and having additional flexibility in contract structure.”
“Greenwill has always been there for me with a solution to fix my hardware problem, I can always count on him to provide me with a good solution for hardware I need, when I need it, at a price point I cannot deny”
System Engineer, Engineering Company
FAQs
Yes, with certain manufacturers. Our engineering team is composed of former manufacturer engineers who have found a home with us.
No. Firmware, is the intellectual property of the manufacturer. We will gladly perform a ClearView analysis of an estate to identify risks so customers can determine if firmware updates are needed.
Yes. We utilize original parts, with manufacturer model and firmware. We do not alter or replace parts with non-original components.
es, our Service Centers are stocking locations where we stock high-failure components locally.
Our onsite response service level includes a qualified field engineer with the appropriate tools to begin remediation.
Yes, if it is a product we support, then the warranty status does not matter. We have aggressive pricing structure, 50% lower.
With some exception, you may no longer have access to firmware updates. But by partnering with us, you will lose the high cost and headaches associated with following the manufacturer’s timelines.
Get Started
Not sure where to start? Contact us to get expert advice and dedicated account management today.