Kraiwut ChatpokkrongSenior Support Engineer
areas of expertise
- VAS
education
- Chulongkorn University, Master degree of science, major MIS, 2000-2003
- King mongkut’s institute of technology ladkrabang (KMITL) , Bachelor degree of computer engineering, 1993-1997
Experience or interest:
- Apr 2017-present: Nokia Thailand (Contract).
Position Vas Engineer,Level 1 Support Of Smsc And Mmsc Products For Tot Customer - May 2014- Oct 2015: Huawei Thailand (Contract).
Position Vas Engineer,Level 1 Support Of Smsc And Mmsc Products For True Customer - Sep 2013- Dec 2013: Ericsson Thailand (Contract).
Position Service Engineer, Mio3.1 Smsc Installation, Level 1 Support Of Smsc For Dtac Thailand Customer - Sep 2008- Jul 2013: Nokia Siemens Networks-thailand.
Position Customer Service Engineer In Gcc Team,Level 3 Case Handling Of Vas Products (Mmsc5.0, Nwg4.1, Nbg4.0, Smsc11.0, Nems2.1) For Global Support, Level 1 Support Of Vas Products (Mmsc, Nwg, Nbg, Smsc, Nps, Nems) For Customer In Thailand And Vanuatu - Jul 2005- Jun 2008: Nokia-saudi Arabia.
Position Mms Engineer In Care Team, Total Access Communication Public Company Limited-thailand. May 1997-jun 2005 Position Assistant Manager In Vas Division, Network Operation Center (Noc) Department